Water softener or filter not working? Book a system checkup.

A one-hour diagnostic service call for $149. Any brand, whoever installed it. We check your water and your system, then give you a full report.

Featured on WATE 6's Living East Tennessee · Read our reviews on Google →

  • Any brand, whoever installed itSofteners and filters of every make.
  • A one-hour diagnostic, $149Is it working, performing, and doing its job?
  • A full report you keepUse us or any other company to fix what it finds.

Is your softener or filter still doing its job?

If any of these sound familiar, a system checkup gives you a clear answer.

  • Not sure the system is working
  • Spots and scale coming back
  • Using a lot of salt, or none at all
  • Nobody has serviced it in years

Just bought a house that came with a water system?

A lot of homes come with a softener, a filter, or a tank in the garage or basement that nobody explained. If you don't know what yours is for, whether it's doing its job, or what you're supposed to do with it, a system checkup tells you. We find out what it is, whether it works, and what it needs, so you know where you stand.

What you get

An honest second opinion. The report is yours to keep, whatever you decide.

Your water, tested

We test your water at your home, so you see what your system is up against.

One-hour diagnostic

We check whether the system is working, performing, and doing its job, any brand, whoever installed it.

A full report

Everything we found and what could go wrong, to fix with us or any company you choose.

How it works

  1. 1

    Book a call

    Call us, request a call back, or pick a time for us to call, and tell us what's going on.

  2. 2

    Schedule a service call

    We set a time and come out to your home for a one-hour diagnostic of your softener or filter. The service call is $149.

  3. 3

    Get the report

    A full report of what's working and what isn't. Use us or any other company to fix it. You decide what, if anything, to do.

if it's past saving

Replace it with whole-home softening and filtration. Three packages from $49 a month,* installed in one day. See the packages →

or

On a well? A Custom Well System is built around your water test. Well water treatment →

Real homes, real results

Real Google reviews from homes we've worked with.

★★★★★

"Very professional and willing to go beyond just selling water systems to actually building a system to suit a specific need."

Steve W.Google review
★★★★★

"We had an amazing experience with WaterGuard from start to finish! They did a thorough job testing our water and took the time to explain everything to us."

Beverly K.Google review
★★★★★

"If you are looking for knowledgeable professionals who genuinely care about the quality of the water coming into your home, I cannot recommend Luke, Jason, and the WaterGuard team enough."

RayGoogle review

Questions, answered

The things people ask us most about checkups. Anything else, give us a call.

How much does a water softener service call cost?

$149. It's a one-hour diagnostic at your home to see whether your softener or filter is working, performing, and doing its job, and you get a full report.

Do you check systems you didn't install?

Yes. We check any brand of water softener or filter, whoever installed it.

I just bought a house with a water softener or filter. What do I do with it?

Book a system checkup. In a one-hour service call we find out what the system is, whether it's working, and what it needs, then give you a full report.

What's in the report?

Everything we found: what's working, what isn't, and what could go wrong. It's yours to keep, and you can use us or any other company to fix it.

Book a call

Every option starts with a quick phone call, not a visit. We answer your questions, then set a time that works for you.

Call now

Talk to us right away, Monday to Friday, 8 AM to 5 PM.

Call (423) 205-1044

Request a call back

Leave your name and number, and we'll call you back as soon as possible.

Pick a time

Busy? We'll call you around your schedule. Pick the day and time that works for you.

* With approved financing; lender sets final terms.

Cleaner, better-tasting water too.